Skip to main content

Error "BOE-0089 : The general ledger account was not found" when exporting a booking

Read here how the SnelStart error message BOE-0089 can be resolved.

Written by Jèsel Broekema
Updated over a week ago

The information in this article is intended only for existing customers with Lite administrations in Zenvoices. Lite is not available for new users.

This message indicates that not all required general ledger accounts could be found. The general ledger accounts with the following functions must be present to import UBL files:

  • Purchase journal

  • Purchase clearing accounts (excluding VAT; section 5b)

  • VAT receivable low (purchases)

  • VAT receivable high (purchases)

  • VAT receivable other (purchases)

Solution: check in the general ledger chart whether the following general ledger accounts are present:

Description

Function

Balance/ P&L

Purchase journal

5

Balance

Purchase clearing accounts

34

Balance

VAT receivable low (purchases)

41

Balance

VAT receivable high (purchases)

42

Balance

VAT receivable other (purchases)

43

Balance

Please note: if you have imported general ledger accounts, it may occur that general ledger accounts with functions 5, 34, 41, 42 and 43 have been imported. These account functions may only be used once per administration. Check whether these functions are used for multiple general ledger accounts.

Did this answer your question?