KING ERP error message "(20373) Total VAT base amount differs from total of invoice lines!"

Purchase invoices that are exported from Zenvoices to KING ERP must always be processed manually or automatically in KING ERP in order to complete the journal entry. When working with KING ERP 5.67a1 or newer in combination with Zenvoices King Webservice 1.18 or newer, purchase invoices can be processed automatically in KING ERP. This setting can be found via Manage / Environment / Administrations.

This error message appears when the invoice could not be processed automatically through the setting in Zenvoices. KING ERP expects a purchase invoice based on the quantity*price from the order. When the result differs from the amount that is invoiced, this message is displayed.

Delete the purchase invoice in KING ERP and try exporting the booking again after manually adjusting the amounts in Zenvoices. If this message appears again, we recommend temporarily disabling automatic processing and exporting the booking again.

Please note: the invoice must then still be processed manually in KING ERP! This can be done in KING ERP via Inventory / Purchase invoices / Purchase invoices by clicking the button 'Process'.

In this article you can read more about the points of attention regarding the integration with KING ERP in combination with the Purchase to pay module.