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Splitting and organizing documents

Read how to split documents per page, organize them (change page order), and delete pages.

Written by Jèsel Broekema

With the ‘Split & organize’ function, you can split documents, organize them (determine the page order), and delete pages. For example, you can use this function to split scanned documents containing multiple invoices into separate documents. You can split documents manually or automatically with the additional Automatically split documents module.

Please note:

  1. Documents with a maximum of 250 pages are supported.

  2. This function is only available for PDF documents. If file types other than PDF are combined with the PDF file before splitting, the other documents will be lost during the splitting process.

  3. Splitting and organizing creates new documents. When these documents are processed, processed invoices will be charged again, even if this already happened for the original document upon receipt in the administration.

There are two ways to split documents:

  • Manually split documents

  • Automatically split documents

Manual splitting

The ‘Split & organize’ function can be found under ‘Upload & process’. Click on the desired PDF document and then click ‘Split & organize’ in the right-hand menu:

The ‘Split & organize’ window will appear. If there are multiple pages, you can scroll to the right using the scrollbar at the bottom of the split screen.

  • Splitting: Click the plus icon between pages to indicate where the document should be split. When two pages are split, scissors are shown instead of a plus sign between the pages.

  • Click the ‘Split all pages’ button to split at every page transition, creating a separate document for each page:

  • Organizing: Drag a page to another position to change the page order. This determines which document is shown in the booking screen.

  • Deleting a page: Click the ‘Delete’ button below a page to remove it from the document.

  • Undo: Click the ‘Undo’ button to revert the last action performed.

  • Minimap: The minimap shows an overview of the splits. When using automatic splitting (see below), use the minimap to easily navigate through many pages.

When finished, click ‘Save’ or ‘Save & process’.

Automatic splitting

Refer to this article for more information on how to enable this additional module.

  • Splitting: Click the ‘Automatically split’ button to apply a split proposal. The system will automatically determine whether pages need to be split. This is based, among other things, on whether pages belong to different invoices or different document types (for example, a receipt or invoice).

  • The certainty score indicates how certain the system is that the split proposal is correct:

    • Certaintyscores above 80% are displayed in green.

    • Certaintyscores between 60% and 80% are displayed in orange.

    • Certaintyscores below 60% are displayed in red.

  • In the minimap, all splits are displayed. The color of a split indicates the certainty score (see above). When you click on a split, the corresponding pages are shown. If a split is manually adjusted, the color changes to grey in the minimap and the certaintyscore is no longer visible.

If you delete pages or change the page order, you must click ‘Automatically split’ again to apply a new split proposal.

Automatic splitting is self-learning and improves as more documents are processed within an administration.

Troubleshooting

1. The function does not display documents after refreshing

  • Check if browser extensions such as ad blockers or password managers are interfering with loading.

  • Temporarily disable extensions and reload the page.

2. PDF files are not loading

  • This issue is often caused by conflicting browser extensions.

  • Temporarily disable extensions and refresh the page using Ctrl + F5.

3. No preview available during manual splitting

  • Ensure the file is a PDF and contains a maximum of 250 pages.

  • Clear the browser cache and reload the page. In Chrome, use Clear cache and hard reload.

4. Thumbnail previews and drag-and-drop functionality are not working

  • This is often caused by browser extensions.

  • Temporarily disable extensions and perform a hard refresh using Ctrl + F5.

5. Issues after merging documents

  • If splitting or organizing invoices fails after merging, it may be due to a combination of an XML file and a PDF.

  • Download the document, re-upload it, and try splitting again.

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