Via Management / Environment / Settings, you can configure at environment level whether notifications should be sent per channel. The available channels are:
Web portal (app.zenvoices.com)
Email (user’s email address)
Mobile app (Android/iOS)*
*Version 2.0.34 or higher is required. When you are logged out, notifications will not be displayed.
The following notifications can be enabled or disabled:
Mentioned in a comment (immediately after a comment is posted)
New booking to authorise (immediately after the booking is submitted to the authoriser)
Authorisation overview (at a fixed time)
Authorisation scheme created/modified
User created/modified
Role created/modified
Per user, these settings can be overridden via ‘My settings’ under the ‘Notifications’ tab. The notification settings under ‘My settings’ override the environment-level settings.
Mentioned in a comment:
Authorisation overview:
Not receiving push notifications?
Open the Zenvoices app (Android/iOS) and go to Settings. Here you can check which push notifications are enabled (this can also be checked in the portal via My settings / Notifications).
Check your mobile phone’s notification settings and verify that: ‘Allow notifications’ (iOS) is enabled, or notifications are not blocked in the app settings (Android).
Log out of the app and log in again.