Frequently Asked Questions
Here you’ll find questions that are frequently asked. Can’t find your question? Type your question above or start a conversation.
By Jèsel1 author38 articles
Changelog
Browser settings for automatically displaying documents
Error message: “OCR failed. Please try again or contact support if the error persists”
Sending emails from bookings
How can I export an overview to Excel?
Email notification when the number of included invoices in a subscription has (almost) been exceeded
What is the difference between a UBL invoice, XML and an e-invoice?
Can a receipt confirmation be sent to submitters?
Processed invoices report
Can you adjust notification settings?
How often are the master data of an administration synchronised?
Which web browsers are supported?
How do I configure which administrations a user has access to?
How can I add or remove an administration?
What is an inactive administration?
Points of attention when changing an administration connection and/or switching to another accounting software package
How do I add a journal to an administration?
How can I modify the columns in data overviews?
How can I create or modify a supplier or customer?
How do I rotate an incorrectly scanned or photographed document?
Does Zenvoices have an API?
Which values can I enter under ‘If’ and/or ‘Condition’?
What is Multi ERP?
How can I restore a deleted administration?
Moving invoices and receipts to another administration
Does Zenvoices automatically detect duplicate invoices?
How can I configure a default description for bookings?
How do I change the journal of a booking proposal?
How can I automatically populate the booking line description with the booking description?
How do I process a reversed billing or self-billing invoice?