Frequently Asked Questions
Here you’ll find questions that are frequently asked. Can’t find your question? Type your question above or start a conversation.
By Jèsel and 1 other2 authors40 articles
- Changelog
- Browser settings for automatically displaying documents
- Error message: “OCR failed. Please try again or contact support if the error persists”
- Sending emails from bookings
- How can I export an overview to Excel?
- Email notification when the number of included invoices in a subscription has (almost) been exceeded
- What is the difference between a UBL invoice, XML and an e-invoice?
- Can a receipt confirmation be sent to submitters?
- Processed invoices report
- Can you adjust notification settings?
- How often are the master data of an administration synchronised?
- Which web browsers are supported?
- How do I configure which administrations a user has access to?
- How can I add or remove an administration?
- What is an inactive administration?
- Points of attention when changing an administration connection and/or switching to another accounting software package
- How do I add a journal to an administration?
- How can I modify the columns in data overviews?
- How can I create or modify a supplier or customer?
- How do I rotate an incorrectly scanned or photographed document?
- Does Zenvoices have an API?
- Which values can I enter under ‘If’ and/or ‘Condition’?
- What is Multi ERP?
- How can I restore a deleted administration?
- Moving invoices and receipts to another administration
- Does Zenvoices automatically detect duplicate invoices?
- How can I configure a default description for bookings?
- How do I change the journal of a booking proposal?
- How can I automatically fill the booking line description with the booking description?
- How do I process a reversed billing or self-billing invoice?